StrugoPharm Ltd respects your privacy and is committed to protecting the personal information that you share with us using our website, as well as through the provision of our professional services, including pharmacovigilance and safety monitoring.
This Privacy Policy describes our practices regarding the collection, use, and disclosure of information collected from you or relating to you when you use our website or engage with our services. This Policy is designed to comply with applicable Privacy Protection Laws and all other regulations that apply to us.
We will not collect or use your personal information for purposes other than those described in this Privacy Policy and/or in any other legally binding agreement in effect between you and us. You may choose not to submit personal information; however, doing so may limit your ability to access certain features of our website or services.
Unless otherwise stated in this Privacy Policy, we will not share, sell, transfer, or otherwise disclose your personal information to any third party or other organization without first obtaining your prior written consent, except where required or permitted by law.
HOW AND WHAT DATA WE COLLECT
We collect personal information through the following channels:
Information You Provide to Us– You may provide personal information when communicating with us by phone, email, or through service-specific reporting forms, including when reporting Adverse Events, Quality Complaints, or Medical Information inquiries.
Sensitive Health Information– In the context of pharmacovigilance and safety monitoring, we may process sensitive health information, including name, contact details, and health-related data concerning a patient’s medical condition, medical history, and details of the reported event. Such information is processed strictly in accordance with applicable law and professional obligations.
Information Collected Automatically– When you visit our website or use our digital services, we may automatically collect technical information such as IP address, device type, browser type, operating system, and usage data (“Log Data”).
Cookies and Tracking Technologies– We may use cookies and similar technologies to operate our website, improve functionality, analyze usage, and enhance user experience. Where required by law, non-essential cookies are used only with your consent. You may control cookie settings through your browser or cookie preference tools.
LEGAL BASIS FOR PROCESSING
We process personal information in accordance with applicable data protection laws, based on one or more of the following legal grounds:
Legal Obligation and Public Interest- Processing is necessary to comply with statutory pharmacovigilance and drug safety obligations and to protect public health.
Explicit Consent – Where sensitive health data is processed and no legal obligation applies; we will obtain your explicit consent. You may withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
Legitimate Interests- Processing is necessary for our legitimate interests in operating, securing, and improving our services, provided such interests are not overridden by your rights and freedoms.
HOW WE SHARE PERSONAL INFORMATION
We do not sell personal information. We may disclose personal information only as follows and only where permitted by law:
Pharmaceutical Companies- Adverse Event and safety data is shared with the relevant marketing authorization holders for regulatory compliance and safety monitoring purposes.
Regulatory and Health Authorities- We disclose required safety information to the Israeli Ministry of Health and other competent regulatory authorities, as mandated by law.
Service Providers– We engage trusted third-party vendors for hosting, IT security, analytics, and technical support. Such providers process personal information solely on our instructions and are bound by contractual data protection and confidentiality obligations.
We do not engage in cross-site behavioral tracking and do not permit third parties to collect personally identifiable information about users’ online activities across unrelated websites.
DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.
Pharmacovigilanc Data
Safety-related information concerning medicinal products is retained for the duration of the product’s life cycle and for additional periods, thereafter, as required under pharmacovigilance laws and regulatory guidance.
Other Personal Data- Personal information collected for website or service operation purposes is retained only for a limited period and is deleted, anonymized, or aggregated when no longer required.
Minors- Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors unless they are the subject of a legally required Adverse Event report submitted by a healthcare professional or a parent or legal guardian.
INTERNATIONAL DATA TRANSFERS
We may store transfer and process personal information in various locations around the world, including through cloud-based services. Data protection laws in such jurisdictions may differ from, and in some cases provide a lower level of protection than, the laws of your country of residence. Where such transfers occur, personal information is processed for the purposes described in this Privacy Policy and in accordance with applicable legal requirements.
INFORMATION SECURITY
We implement appropriate technical, organizational, and administrative security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction, in accordance with applicable security regulations. Despite these measures, no system can guarantee absolute security.
YOUR DATA PROTECTION RIGHTS
Subject to applicable law, you have the following rights: To request access to your personal information, request correction or updating of inaccurate or incomplete data, request deletion or restriction of processing where applicable, object to processing based on legitimate interests, to withdraw consent at any time where processing is based on consent.
Requests may be submitted by contacting us at info@strugopharm.com.
We will respond within the timeframes required by law.
CONTACT DETAILS
If you have questions regarding this Privacy Policy or our data protection practices, please contact us at:info@strugopharm.com